Vision, Mission and Core Values

Our Vision

To be the leading short term lender in North-America and South Africa.

Our Mission

To consistently satisfy the needs of our target market by offering innovative superior inclusive credit solutions and better service that add value to our clients lives by empowering them and contributing towards their financial growth independence and freedom.

Our Core Values

  • Integrity
    To maintain social and ethical norms in all activities.

  • Human Dignity
    To at all-time treat people with respect and consideration for their unique needs, feelings and opinions.

  • Excellence
    To be excellent in everything at all levels at all times.

  • Accountability
    To accept responsibility for the work delegated and execute it with excellence.

  • Teamwork
    To strive for the greater benefit of the organisation through an appreciation of the role that each employee plays in achieving the overall goals.

Key Performance Indicators

  • To maintain social and ethical norms in all activities.

  • To always add value

  • To supply solutions not just products

  • To provide excellence of service

  • To ensure consistency and constancy of the first three

Finbondís identity and culture is centred upon achieving results. Finbond strive for excellence and are passionate about achieving goals. High goals are set and, once achieved, these become benchmarks for the future. All tasks are undertaken in a harmonious and creative way, constantly measuring results against the Key Performance Indicators.

Finbond are not focussed upon making quick and short-term profits but set out to build critical market momentum that will secure long-term rewards and sustainable benefits for all stakeholders. Our business strategy is to exceed our client shareholders business partnerís and regulatory stakeholders expectations and, in so doing, sustain the organic growth of Finbond Mutual Bank.

Ethics and Integrity are treated as essential core fundamentals in Finbond and not just words. Finbond is committed to:

  • The highest standard of service and professionalism;

  • Duty to protect the public, clients, depositors and the industry and adhere to all laws;

  • Client confidentiality;

  • Equality and non-discrimination

  • Best interest of the clients, and

  • Transparency and disclosing of information in order for clients to make a rational decision.